GotAI — Call Forwarding: What You Need to Know

Hi [Customer],

You’ve already signed up and you’re on your 14-day free trial. The only thing left before GotAI starts working for you is enabling conditional call forwarding on your phone.

I know that sounds like a big step. Here’s everything you need to know before you do it.

What call forwarding actually does

Conditional call forwarding means: if you don’t answer, the call goes to GotAI instead of voicemail.

That’s it. It only kicks in when you don’t pick up — when you’re busy, on a job, unreachable, or the phone rings out. Calls you answer go to you as normal.

Your calls are not redirected to me (David). They go to a dedicated Irish phone number (+353 1 726 7959) operated by GotAI. I do not listen to your calls live. You receive a written summary — name, number, location, job type, urgency — by SMS and email after each call.

Nothing changes about how your phone works day-to-day.

How to turn it off

Dial **004*[your voicemail number]# on your phone and press call. This restores your phone to exactly how it was before — unanswered calls go back to your voicemail box. Takes ten seconds.

GotAI will send you the exact code for your number when you enable forwarding.

You can do this any time, for any reason, without contacting me.

What your callers will hear

When GotAI answers a missed call on your behalf, the caller hears something like:

“This call is answered by GotAI on behalf of [Business]. The call may be transcribed and summarised so [Business] can respond to your enquiry. If this is an emergency, please hang up and contact the appropriate emergency service. Otherwise, please go ahead.”

The caller then gives their name, number, location, and what they need. You get that summary straight away.

What GotAI asks your callers

For a [Trade], GotAI typically collects:

• Name and callback number
• Location (so you know if the job is worth the drive)
• What the problem is (locked out, broken key, etc.)
• Whether it’s a house, flat, car, or office
• How urgent it is
• Any useful access details

That’s all. GotAI does not ask for payment details, insurance information, or anything sensitive.

Who is GotAI

GotAI is operated by GotAI Limited, an Irish private limited company. I’m based in Ireland.

Things you can verify right now:

• The website is live at gotai.ie
• The Terms of Service, Privacy Policy, and Data Processing Agreement are published at gotai.ie/legal
• Your Stripe receipt came directly from Stripe — Stripe verifies every business on their platform before allowing payments
• The GotAI business name has been submitted to the Irish Companies Registration Office (CRO); registration is pending

GotAI contact:

• Email: hello@gotai.ie
• Website: gotai.ie

Your agreement

When you signed up, you accepted the GotAI Terms of Service and Privacy Policy. The short version:

• 14-day free trial, then €29.95/month for 3 months, then €49/month
• Cancel any time - dial ##004# to stop forwarding, and email hello@gotai.ie to cancel billing
• GotAI does not store your card details (handled by Stripe)
• Caller data is used only to provide the service to you
• GotAI is not an emergency service

Full terms: gotai.ie/legal/terms-of-service

Quick reference

Any questions, email me directly at hello@gotai.ie or reply to this message.

David Kirwan GotAI